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Returns Policy

Welcome to the Fitness 4 All Returns Policy page, dedicated to our Australian customers. This policy details our returns and exchanges procedures, ensuring a transparent and fair process. By making a purchase, you agree to the terms outlined below.

Returns Eligibility: Items are eligible for return within 30 days of the purchase date if they are in new, unused condition with all original packaging and tags attached. Certain items may be excluded from returns due to health and safety reasons, as detailed on our product pages.

Proof of Purchase: A valid proof of purchase is required for all returns and exchanges. This can be an order confirmation email, a payment receipt, or an invoice showing the purchase date and item description.

Return Process: To initiate a return, please contact our customer service team via email or phone. We will provide you with a return authorization number and detailed instructions on how to return your item(s).

Shipping Returns: Return shipping costs will be covered by Fitness 4 All for the first return or exchange. Customers will be responsible for return shipping costs for any subsequent returns or exchanges. Items must be returned using a trackable shipping method.

Refunds: Once we receive and inspect your returned item(s), we will process your refund to the original payment method within 5-7 business days. Shipping costs are non-refundable. A restocking fee may apply to some returns.

Exchanges: We offer exchanges for the same item in a different size or color, subject to availability. If the desired item is not available, we will process a refund.

Faulty or Incorrect Items: If you receive a faulty or incorrect item, please contact our customer service immediately. We will prioritize the resolution of such issues, offering a replacement, exchange, or refund at no additional cost to you.

Sale Items: Sale items are eligible for returns or exchanges under the same conditions as regular-priced items, unless specified otherwise.

Customer Service Support: For any questions or concerns regarding the returns process, our customer service team is here to help. Please reach out to us via the contact details provided on our website.

Conclusion: At Fitness 4 All, we aim to make your shopping experience as positive and straightforward as possible, including the returns process. Our dedicated team is committed to ensuring your satisfaction with every purchase. If there's anything you're not happy with, we're here to make it right.This returns policy is designed with the specifics of Australian consumer protection laws and best practices in mind, providing Fitness 4 All customers with a clear, fair, and easy-to-understand process for returning purchases.